Transform your processes with AI & Automation

Automate what’s repetitive and free up time for what really matters.

Artificial Intelligence and process automation allow you to move from manual, repetitive, high-risk tasks to orchestrated, traceable and measurable workflows.
From marketing automation to report generation, from workflows between CRM, eCommerce and internal tools through to chatbots and LLM-based assistants, we design tailored solutions that work for you, without losing control.

Find out how
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What is meant by AI & Automation?

From the potential of AI to concrete processes, day after day.

When we talk about AI & Automation, we don’t mean “black magic” or never-ending projects.
We’re talking about using Artificial Intelligence models (including LLMs and generative AI) and workflow automation tools (such as N8n) in a pragmatic way to connect systems, reduce manual steps, and make sure data flows where it’s needed, at the right time.

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Metodo

AI & Automation?

design

We design AI that truly works for your business.

The result? Less time spent on operational tasks, more time dedicated to strategic decisions. Standardised, trackable processes that integrate marketing, sales, eCommerce, operations and customer care.

We offer end-to-end services to guide companies towards digital success, structured into 5 main activities:

Assessment and process mapping

We analyse the workflows, tools and data you use every day (CRM, eCommerce, ERP, marketing, customer care) to understand where AI and automation can have a real and measurable impact.

AI workflow and use case design

We design end-to-end workflows: which triggers activate the automation, which systems need to talk to each other, which parts are handled by AI (LLMs, generative models) and which remain in the hands of your teams.

Integration development and automation orchestration

We implement the workflows on automation platforms and via APIs: data synchronisations, automatic tasks, internal notifications, actions on eCommerce (Shopify Plus, Adobe Commerce), CRM and marketing tools.

Implementation of AI assistants and models

We configure and train chatbots, assistants for internal teams and models for data analysis and synthesis, ensuring security, governance and alignment with your processes and policies.

Monitoring, training and continuous improvement

We measure the performance of the automations, optimise the workflows, support your teams in day-to-day use and introduce new use cases as the organisation matures in its use of AI.

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Do you want to understand how AI & Automation can be integrated into your marketing, sales or eCommerce processes?

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Discuss it with Massimiliano!

Massimiliano BaldocchiBusiness Manager

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