Media Strategy
DOOH in Italy: why it only works if you treat it as a strategy, not as digital billboards
Today, Digital Out Of Home is one of the most powerful media to build brand memorability and activate demand, but only when it is designed with method, data and digital integration. In this article we explain how DOOH is really done in Italy, who the main players are, and how HT&T turns a generic request into a measurable project, starting from a real case involving the main Italian railway stations.
In 60 seconds
DOOH does not work because many people pass by, but because it reaches the right people at moments of real attention. It works when it is part of a strategy that connects context, creativity, search, social and measurement. In Italy there are premium circuits of great value, but choosing screens is only one part of the work: the real impact comes from what happens before and after exposure.
DOOH today: why it is no longer digital billboards
What is DOOH really today and why is it different from traditional OOH?
DOOH, an acronym for Digital Out Of Home, refers to all forms of advertising delivered through digital screens placed in physical locations with high footfall and high attention, such as railway stations, airports, metro systems, central urban areas and retail environments. Reducing it to a simple technological evolution of traditional OOH is a mistake that leads to underestimating its true potential.
The difference is not the screen itself, but the way the medium is designed. DOOH today allows for more flexible planning, more precise pressure management, conscious time-slot selection and, above all, natural integration with digital channels. It is a medium that works on behaviour, not just visibility.
When talking about major Italian railway hubs, annual footfall numbers are often quoted, sometimes reaching hundreds of millions of people. That number alone means very little. What really matters is the moment of contact: waiting time, transit, daily commuting, business travel or leisure movement. And it is essential to understand what happens after that exposure: a Google search, a website visit, a delayed conversion.
Key point: the value of DOOH is not in the contact itself, but in the effect that contact generates over time.
What you can really do with DOOH
What is DOOH used for within a marketing strategy?
DOOH is not a monolithic medium and does not serve a single objective. It can operate across multiple stages of the funnel, provided the project starts with the right question: which behaviour do we want to influence?
In many cases, the primary role of DOOH is to build memorability. Presence in high-attention, non-skippable and physically immersive environments allows brands to strengthen recall far more deeply than many digital formats. This is particularly effective for already credible brands that do not need to explain everything in a few seconds, but need to be remembered.
A second extremely effective use is demand activation. A well-designed DOOH campaign generates an increase in branded searches during the exposure period and in the weeks that follow. This only happens when the message is clear, repeated and consistent, and when the digital ecosystem is ready to capture that intent.
Finally, DOOH can become an accelerator for digital performance. When a person has already seen a brand in an authoritative physical context, the next encounter on search or social happens with much lower friction. This is where DOOH stops being pure awareness and starts working on business.
Key point: DOOH does not close the funnel, it opens it. Everything that comes after determines ROI.
The most common mistake is treating DOOH as an isolated channel. Today it only makes sense when it is designed to work together with search, social, landing pages and CRM.
DOOH players in Italy: who covers what
Who are the main DOOH players in Italy and how do you choose the right one?
The Italian DOOH market is relatively concentrated and mature. The main players cover different contexts and must be selected based on objectives, not on brand recognition alone.
Grandi Stazioni Retail is the reference point for circuits located in the main Italian high-speed railway stations with extremely high traffic. It is the natural choice when the goal is premium national coverage in a railway context.
IGPDecaux is one of the leading historic OOH and DOOH operators, with a strong presence in major cities, digital street furniture and high-visibility assets. It is particularly suited to multi-city campaigns focused on awareness and positioning.
Clear Channel Italia has a solid presence in urban mobility and city circuits and is interesting when the focus is continuous city presence and more dynamic planning.
Urban Vision operates with a premium and iconic positioning, often linked to high-impact architectural and cultural contexts, and is chosen when the symbolic value of the location is an integral part of the message.
Knowing these players is necessary, but not sufficient. The success of a DOOH campaign does not depend on the media owner, but on how spaces, messages and timing are integrated into the overall media mix.
How we do it at HT&T: from “we want the stations” to a measurable project
How do you plan an effective and measurable DOOH campaign?
Client: “We want to advertise on screens in the main Italian railway stations. Around 800 million people pass through them.”
HT&T: “Before deciding where to appear, we define what role DOOH should play in your funnel and what we need to measure.”
The initial request talks about the medium, not the objective. Our job is to translate it into a strategic decision. At HT&T we use a four-phase operational framework designed to make DOOH readable in the numbers and sustainable over time.
We always start by defining objectives and KPIs, avoiding vanity metrics. We decide whether the focus is on memorability, demand activation or performance support, and we set the data reading model from the outset.
We then select contexts, not just stations. Time slots, real flows and usage context matter more than the number of screens. Planning everything, all the time, is almost always inefficient.
Creativity is designed specifically for DOOH. Messages readable in a few seconds, clear hierarchy, immediate brand recognition and a call to action consistent with the moment of contact.
Finally, we integrate DOOH with search and social, synchronising messages during the on-air period and in the weeks that follow. DOOH opens the funnel, digital channels capture the effect.
Key point: without digital integration, DOOH remains visibility, not strategy.
HT&T Consulting has been working for over 25 years on media strategies, performance and integration between digital and physical channels for national and international brands.
Semi-anonymous case history: DOOH in the main Italian railway stations
What results can a properly designed DOOH campaign generate?
A national B2C brand with e-commerce and active performance campaigns turns to HT&T with the goal of being present on screens in the main Italian railway stations. The risk is clear from the start: high visibility with no readable impact on the business.
The project is built starting from a selective plan on a limited number of high-value hubs, with time slots aligned with the target audience and creatives tailored to the station context. In parallel, synchronised search and social campaigns are activated, along with landing pages designed to intercept the generated demand.
During the on-air period and in the following weeks, the brand records a significant increase in branded searches and an improvement in digital campaign performance in exposed areas compared to control periods. The most important result, however, is strategic: the client understands when DOOH plays a real role in the funnel and how to read it in the data.
How much a DOOH campaign can cost
How much does DOOH cost in Italy today?
Talking about DOOH costs means talking about scenarios, not price lists. A first credible activation on premium circuits can start from 30–50 thousand euros for one or two weeks on a limited number of selected hubs. A structured national campaign generally falls between 100 and 250 thousand euros, while high-pressure, long-duration operations can exceed 300–500 thousand euros.
These figures refer to media investment. Creative production, digital integration and measurement typically add a further 15–30% when the project is carried out properly.
The HT&T takeaway
DOOH in Italy can be an extremely powerful lever, but only if it stops being treated as a space-buying exercise. It is a project that requires clear objectives, conscious context selection, dedicated creatives, digital integration and measurement defined from the start. This is exactly the approach HT&T uses when supporting brands that need visibility to generate real value, not just exposure.
This article was written by the HT&T Consulting team based on real projects involving media planning, DOOH–digital integration and performance analysis for national and international brands.
Frequently asked questions about DOOH
What is DOOH and how is it different from traditional OOH?
DOOH (Digital Out Of Home) is advertising on digital screens placed in physical locations with high footfall and attention. Unlike traditional OOH, it allows more flexible planning, dynamic time-slot management and direct integration with digital channels, enabling a more advanced understanding of its impact on behaviour.
Is DOOH suitable for all brands?
No. DOOH works best for already structured brands with a clear proposition and a digital ecosystem capable of capturing the generated demand. Without coherent search, social and landing pages, the risk is visibility without measurable business return.
What objectives can a DOOH campaign support?
DOOH can operate across multiple funnel stages: building brand memorability, activating demand through increased branded searches, and supporting digital performance by reducing friction in the conversion path.
Is DOOH only useful for awareness?
No. Awareness is only one of the possible effects. When designed correctly, DOOH generates measurable behaviours such as searches, traffic and improved performance of parallel digital campaigns.
How much does a DOOH campaign cost in Italy?
Costs depend on context, duration and pressure. A first credible activation on premium circuits can start from 30–50 thousand euros, while structured national campaigns generally range between 100 and 250 thousand euros. High-pressure projects can exceed 300–500 thousand euros.
What is included in a DOOH budget and what is not?
The DOOH budget covers media investment on screens. Creative production, format adaptations, search and social integration and measurement activities are generally separate items and typically add a further 15–30%.
How do you measure the effectiveness of a DOOH campaign?
DOOH is not measured with a single KPI. Effectiveness is evaluated through trend and uplift analysis of branded searches, traffic variations, performance of parallel digital campaigns, and temporal and geographic comparisons with control periods or areas.
Is DOOH measurable even if it is not clickable?
Yes. Even without direct clicks, DOOH produces highly readable indirect signals such as increased demand, stronger brand recognition and improved efficiency of digital channels that intercept users after exposure.
Who are the main DOOH players in Italy?
The Italian market is relatively concentrated. The main players cover different contexts such as railway stations, digital street furniture, urban mobility and premium circuits. The choice depends on campaign objectives and the context you want to dominate.
What is the most common mistake in DOOH campaigns?
The most frequent mistake is treating DOOH as an isolated channel or as a simple space-buying activity. Without a clear strategy, dedicated creatives and digital integration, the risk is visibility without real business impact.
References and sources
The considerations developed in this article are based on industry studies, official documentation and public research from the main players in the media, OOH and digital advertising ecosystem, used as operational references for designing integrated and measurable DOOH strategies.
IAB Europe
Digital Out of Home Guidelines & Market Insights
Guidelines and analysis on the role of DOOH within the European digital media mix, with a focus on planning, integration and measurement.
IAB Italia
OOH and DOOH observatories and publications
Reports and documentation on the Italian Out Of Home and Digital Out Of Home market, with insights into trends and planning models.
Nielsen
OOH & DOOH Measurement Reports
Studies on the effectiveness of OOH and DOOH media, analysing reach, frequency, attention and impact on consumer behaviour.
WARC
DOOH Effectiveness & Media Strategy Studies
International research and case studies on the effectiveness of DOOH as a brand-building lever and performance support.
Grandi Stazioni Retail
Footfall data and usage contexts
Informational materials on audience flows, profiles and exposure contexts in the main Italian railway stations.
IGPDecaux
OOH and DOOH urban insights
Insights into OOH/DOOH planning in urban environments, digital street furniture and high-density city contexts.
Clear Channel
DOOH, mobility and audience behaviour
Studies and white papers on advertising exposure in urban mobility contexts and the impact of DOOH on audience behaviour.
Urban Vision
Premium DOOH and iconic contexts
Reference materials on high-symbolic, architectural and cultural DOOH projects.
Brand interest, search uplift and media integration
Documentation on how offline media influence branded searches, online traffic and digital performance.
Think with Google
Attention, intent and cross-channel behaviour
Insights into the relationship between attention, context and demand activation across the marketing funnel.
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