{"id":4238,"date":"2025-04-06T11:24:28","date_gmt":"2025-04-06T09:24:28","guid":{"rendered":"https:\/\/www.htt.it\/ryanair-prime-il-marketing-dellesclusivita-e-della-fedelta\/"},"modified":"2026-02-08T16:29:21","modified_gmt":"2026-02-08T15:29:21","slug":"ryanair-prime-il-marketing-dellesclusivita-e-della-fedelta","status":"publish","type":"post","link":"https:\/\/www.htt.it\/en\/ryanair-prime-il-marketing-dellesclusivita-e-della-fedelta\/","title":{"rendered":"Ryanair Prime: Exclusivity and Loyalty Marketing"},"content":{"rendered":"\n\n<!-- SECTION -->\n<section  class=\"   whitesection\" style=\"\">\n    <div class=\"testo-colonna-centrale htt-generic-text\">\n        <div class=\"htt-container\">\n            <h4><b>Premium Programs: Marketing that builds Loyalty<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Premium, Plus, Prime.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don\u2019t they instantly signal high value, exclusivity, and something worth paying extra for?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And when they\u2019re part of your favorite brand\u2019s offer, can you really say <\/span><i><span style=\"font-weight: 400;\">no<\/span><\/i><span style=\"font-weight: 400;\"> to the promise of priority access and exclusive perks?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Today, more and more companies are recognizing the enormous potential of the premium concept in marketing, an approach that can significantly influence brand perception, positioning, and the perceived value by consumers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Programs like <\/span><i><span style=\"font-weight: 400;\">Amazon Prime, Farfetch Private Client, Apple+, Spotify Premium, and Zalando Plus<\/span><\/i><span style=\"font-weight: 400;\"> are clear examples of how exclusive access to content, benefits, and services can create a strong sense of belonging and customer loyalty.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The extra cost associated with these programs isn\u2019t seen as just a price increase, but rather as a signal of superior quality. Consumers are willing to pay more because they perceive added value in terms of experiences, exclusive perks, and preferential treatment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This strategy not only improves customer retention, but also strengthens a brand\u2019s positioning as a symbol of excellence, exclusivity, and quality fostering a deeper emotional connection with the consumer.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4228\" src=\"https:\/\/www.htt.it\/wp-content\/uploads\/2025\/04\/RYANAIR-EN.webp\" alt=\"la compagnia pubblizza il posto con il finestrino, come se gli altri non l'avessero\" width=\"590\" height=\"699\" srcset=\"https:\/\/www.htt.it\/wp-content\/uploads\/2025\/04\/RYANAIR-EN.webp 590w, https:\/\/www.htt.it\/wp-content\/uploads\/2025\/04\/RYANAIR-EN-253x300.webp 253w\" sizes=\"auto, (max-width: 590px) 100vw, 590px\" \/><\/p>\n<h4><b>Loyalty meets Humor: Ryanair\u2019s strategy<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Where are membership programs popping up the most? You can find them in retail, streaming platforms, and, more recently, in the airline world.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After Wizzair rolled out its <\/span><i><span style=\"font-weight: 400;\">All You Can Fly<\/span><\/i><span style=\"font-weight: 400;\"> pass, unlimited flights for a year across 50+ countries, Ryanair jumped in with its Prime plan: \u20ac79 a year for plenty of exclusive perks.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Surprised? Not really.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ryanair&#8217;s marketing style has always been cheeky and bold, aiming to build an emotional bond with customers by making them feel like part of a fun-loving travel community.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">&#8220;Not sure what to do with your paycheck? Book a holiday with us!&#8221;<\/span><\/i><i><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/i><i><span style=\"font-weight: 400;\"> &#8220;There\u2019s a plane seat with your name on it, book now!&#8221;<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">These kinds of notifications, delivered by email or app, draw people in with humor, creating a sense of exclusivity, like a special deal was made just for them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ryanair has also shown impressive agility in transforming negative feedback, such as frequent delays, into marketing opportunities. A notable example is a campaign that responded to delays with humor, encouraging a feeling of connection between travelers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This same tone extends to social media, particularly on X (formerly Twitter), where Ryanair engages directly with users, often using irony and wit to turn criticism into authentic connection.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h4><b>What Are the benefits of Ryanair Prime?<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">The launch of the Prime program represents a natural evolution of Ryanair&#8217;s marketing strategy aimed at boosting customer loyalty and keeping the airline competitive in the market, all while increasing revenue. In fact, it is estimated that with full sign-ups from the 250,000 eligible individuals, the program could generate \u20ac19.75 million in profits.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">During this initial phase, registrations are limited (there it is, the sense of urgency we love!), and to sign up, you need to be at least 18 years old, reside in one of the eligible countries, such as Italy, Spain, France, and Germany, and create an account on the official website.<\/span><\/p>\n<p>But what are the main benefits of this subscription?<\/p>\n<ol>\n<li><strong>Free Seat Selection on 12 Flights per Year<br \/>\n<\/strong>Are you tall and prefer seats by the emergency exit? Does flying make you sleepy, and the window is your favorite headrest? With Prime, you can select your seat for free (from those included in the plan) for 12 flights per year.<\/li>\n<li><strong> Automatic Travel Insurance<br \/>\n<\/strong>Pre-flight anxiety? Concern about possible delays, cancellations, or lost luggage? With the subscription, you can travel with peace of mind as it automatically includes insurance coverage (with medical assistance during the trip).<\/li>\n<li><strong>Exclusive Offers and Discounts<\/strong><br \/>\nThe most attractive benefit: members-only deals that could save up to \u20ac420 per year. The first offer was launched on March 31, with a \u20ac60 discount on round-trip flights for the May 1st holiday weekend<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h4><b>Is the Subscription Worth It, or Just a Marketing Move?<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Does it make sense? Or not?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At the moment, we can only provide hypothetical answers: for frequent travelers, this membership might be optimal, while it doesn\u2019t seem very advantageous for those who travel only once or twice a year.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What is certain is that we are observing a significant shift in how airlines are trying to retain customers and make travel more accessible for frequent flyers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the growing interest in subscription models, it is likely that in the coming years, other airlines will follow Ryanair&#8217;s example, making this formula increasingly common in the commercial aviation sector (and beyond!).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Does your company offer membership programs or premium services to customers, but you\u2019re not sure how to promote them effectively?<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019re here to help!<\/span><\/p>\n<section id=\"faq-premium-en\" class=\"htt-faq\" aria-labelledby=\"faq-premium-en-h2\">\n<h2 id=\"faq-premium-en-h2\">FAQ \u2013 Premium &#038; Membership Programs<\/h2>\n<details>\n<summary>What is a premium program in marketing?<\/summary>\n<div>\n      A premium program is a paid membership model that offers exclusive benefits or services to increase loyalty and perceived brand value.\n    <\/div>\n<\/details>\n<details>\n<summary>Why are customers willing to pay for premium memberships?<\/summary>\n<div>\n      Because price signals quality, exclusivity and long-term value, especially when benefits are clear and recurring.\n    <\/div>\n<\/details>\n<details>\n<summary>Do premium programs work only for big brands?<\/summary>\n<div>\n      No. Small and mid-sized brands can succeed if the premium value is concrete, well-defined and aligned with customer expectations.\n    <\/div>\n<\/details>\n<details>\n<summary>What is the real goal of programs like Ryanair Prime?<\/summary>\n<div>\n      To increase usage frequency, reduce churn and build an ongoing relationship with customers instead of one-off transactions.\n    <\/div>\n<\/details>\n<details>\n<summary>Are premium memberships just marketing tactics?<\/summary>\n<div>\n      They are marketing tools, but also business strategies that can improve retention, lifetime value and revenue predictability.\n    <\/div>\n<\/details>\n<\/section>\n<p>sources: <a href=\"http:\/\/ryanair.com\">ryanair.com<\/a><\/p>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<!-- SECTION -->\n<section  class=\"block-banner-mmet darksection\" style=\"\">\n    <div class=\"htt-container htt-talk-idea\">\n        <div class=\"htt-talk-idea--left\">\n                    <\/div>\n        <div class=\"htt-talk-idea--right\">\n            <div class=\"htt-talk-idea--card\">\n                <h4>\ud83d\udc4b <br>Discuss it with                    Elena!\n                <\/h4>\n                                        <div class=\"htt-talk-idea--person\">\n                            <div class=\"avatar\" style=\"background-image: url(https:\/\/www.htt.it\/wp-content\/uploads\/2023\/12\/avatar_elena.webp)\"><\/div><p>Elena Battistini<span>Paid Media Specialist<\/span><\/p>                        <\/div>\n                                                    <!-- <a class=\"htt-talk-idea--meet\" href=\"https:\/\/www.htt.it\/contatti\/\">Prenota un meet<\/a> -->\n                <a class=\"htt-talk-idea--meet\" href=\"https:\/\/www.htt.it\/contatti\/\">Book a meeting<\/a>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":4235,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[121,119,118],"tags":[105,94,80,138,137,107],"class_list":["post-4238","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-best-practice-en","category-news-en","category-news","tag-best-practice-en","tag-expertises-en","tag-expertises-3","tag-prime","tag-ryanair","tag-web-marketing-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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